Moen 5925Ew Sleek 1.5 GPM Single Hole Pre-Rinse Pull Down Kitchen Faucet - Black
Moen 5925Ew Sleek 1.5 GPM Single Hole Pre-Rinse Pull Down Kitchen Faucet - Black
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Moen 5925Ew Sleek 1.5 GPM Single Hole Pre-Rinse Pull Down Kitchen Faucet - Black

1 star out of 1 review
(1.0)|
1 rating

Key item features

  • Moen 5925EW
  • Sleek Collection
  • Kitchen
  • Matte Black
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Showing 1-1 of 1 review

Feb 11, 2024
Linzv
1 out of 5 stars review

Battery nightmare

We bought a home with this faucet in the kitchen. At first we thought it was cool. Then the batteries died. I didn't know they were dead and went to turn the faucet on and the water wasn't coming out. I initially thought there was a water issue in the house so I checked my other faucets which worked fine. Figured out that the batteries needed to be replaced. After changing the batteries everything was fine. Episode 2: 4 am….every three seconds water was spitting out of the faucet. Once again batteries were dead without warning. It did this overnight of course so who knows for how many hours my sink was spitting water. All I have to say is thank god I wasn't out of town! Do not buy

Review from moen.com
Helpful?5RT2CKE8WQ143713802075
reply from Moen Plus Support

Hello Linzv and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with your Moen 5925EWSRS Sleek MotionSense Wave spring pre-rinse pull-down kitchen faucet. Additional troubleshooting is required to determine the cause of the issue and the following links will assist you: https://solutions.moen.com/Article_Library/Erratic_Signals%3A_MotionSense_(After_2018) https://solutions.moen.com/Article_Library/Wave_Faucet_Reset_(After_2018) We are sending you an email to work with you to find a satisfactory warranty resolution.