Nintendo Switch Pro Controller

I ordered what was supposed to be a genuine Nintendo Switch Pro Controller from this third-party seller on Walmart, but what arrived is unmistakably a fake. This is straight-up deceptive selling, and I'm extremely disappointed. Here are the clear signs this is a counterfeit: • Packaging issues: The boxes have awkward multilingual text with strange phrasing and spacing errors (like “controll er” in some spots). The “Seal of Quality” is labeled as “Original Nintendo Seal of Quality” instead of the correct “Official Nintendo Seal of Quality.” The overall print quality looks cheap and inconsistent compared to real Nintendo boxes, with odd fine print and layout problems. • Build and feel: The controller itself has a noticeably different plastic texture—it's shinier and feels cheaper in hand. The grips don't align as precisely, buttons feel mushier, and the overall construction screams low-quality knockoff. Features like HD rumble, gyro accuracy, and battery reporting are likely compromised (common problems reported with fakes). I paid full price expecting an authentic product from a trusted platform, but this is clearly a high-quality imitation designed to fool buyers. Many people have reported similar fake Pro Controllers slipping through on Walmart's third-party marketplace—it's a real problem. Avoid this seller at all costs. Stick to official Nintendo stores, Best Buy, Target, Amazon's official listings, or verified sellers only. I will be returning these and reporting the seller to Walmart. This is fraud, plain and simple.

We purchased this Nintendo Switch Pro Controller as a Christmas gift in 2025. Upon opening it, it looked perfectly fine. No cosmetic damage, both the box and the controller had the Nintendo logos, and it paired with the Switch easily. After a few playing sessions, we noticed occasional input delay when playing about 8-10 ft away from the Switch. We attempted updating the controller hoping it would fix the issue. Trying to update via wired failed. Trying to update it wirelessly, the update was stuck at 0%. We restarted the Switch, disconnected the controller, re-paired it per Nintendo Support's instructions, but the update still failed. In researching the issue, we came across a website that stated controllers that won't update are most likely not authentic. In further research of these counterfeit Nintendo Switch Pro Controllers compared to the authentic ones, we found a few videos demonstrating ways to determine whether or not a controller was real based on a few factors. The controller we received had the same THX2ALLGAMEFANS message as real controllers under the joystick, and had the Nintendo Switch and Nintendo logos on the front and back, but the HD rumble of authentic pro controllers in videos sounded a little different from the controller we received, which was concerning. Upon examining the packaging, we found that there was a space between the "dot" and com on one of the URLs on the bottom of the box. We also found subtle differences between the Nintendo logos on the controller box and on our Nintendo Switch box including that the WI on the SWITCH part of the controller box's Nintendo Switch logo was shorter than the rest on the letters (Image attached). While doing more online research, we found that the silver sticker on the right side of the controller isn't present on authentic Nintendo Switch Pro Controllers (Image attached). When comparing the weight of the controller to the specifications on Nintendo's website, there was a 30-gram difference, (216g vs. 246g of an authentic controller) (Image attached). We also confirmed that the controller did not have HD rumble, due to the fact that the motors in the grips of authentic controllers are silver, whereas the motors in the controller we received were black. By this point, it was clear that the controller did not match specifications and was likely a counterfeit.