Samsung RF28R7351SR 27.8 Cu. Ft. Stainless 4-Door French Door Refrigerator

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Samsung RF28R7351SR 27.8 Cu. Ft. Stainless 4-Door French Door Refrigerator
Samsung RF28R7351SR 27.8 Cu. Ft. Stainless 4-Door French Door Refrigerator
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Samsung

Samsung RF28R7351SR 27.8 Cu. Ft. Stainless 4-Door French Door Refrigerator

3.7 stars out of 190 reviews
(3.7)|
190 ratings

Key item features

  • Spacious Capacity: 27.8 Cu. Ft. total capacity with 15.7 Cu. Ft. for the fridge and 8.3 Cu. Ft. for the freezer.
  • Food Showcase Door: Provides quick access to everyday items while minimizing the loss of cool air.
  • FlexZone Drawer: Flexible storage drawer with four different temperature settings and an adjustable Smart Divider to stay organized.
  • Adjustable Shelves: Shelves can be adjusted from standard to slide-in or flip-up to store tall items with ease.
  • Wi-Fi Enabled: Control the temperature and monitor your refrigerator remotely using your smartphone.
  • AutoFill Water Pitcher: Built-in pitcher that automatically refills with filtered water and offers the option to infuse with a flavor of your choice.
  • Fingerprint Resistant: Special finish reduces smudges and minimizes cleaning.
  • High-Efficiency Lighting: LED lighting beautifully illuminates the interior, making it easy to spot what you want.
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Current price is $2,987.00
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About this item

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Customer ratings & reviews

3.7 out of 5 stars
stars190 ratings190 reviews
How item rating is calculated
  1. 5 stars48% (91)
  2. 4 stars20% (38)
  3. 3 stars10% (19)
  4. 2 stars9% (18)
  5. 1 star13% (24)

Reviews summary

Pros
  • : Has a seamless look that fits well in kitchens.
  • : Offers ample storage capacity.
  • : Provides ample storage capacity.
  • : Allows easy access to shelves without opening the whole door.
Neutral
  • : Can be convenient, but may leak when pouring.
  • : Can be spacious, but shelf dividers can be flimsy.
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Showing 1-3 of 190 reviews

Aug 7, 2024
GRHackney
3 out of 5 stars review

Ice Maker keeps freezing up

I had a tech to replace the ice maker once in my refrigerator, now it needs replacing again. When I had it replaced the first time, the water pitcher never fills up after that. I went thru all the troubleshooting and settings. It will NOT work. I cannot buy a new refrigerator that works, every day. I am online now trying to find an ice maker so we can replace it ourself to save service call.

Review from Samsung US
Helpful?52OBKTMXQQN6447597018
reply from SEA CARE

We understand your sentiments towards the ice maker. We wish to aid you with this, GRHackney. This helpful guide will walk you through the ice maker's diagnosis when it's frozen over. Also, please click on the embedded link about "Connecting to SmartThings" for the latest firmware updates." The ice maker is frozen over: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice To help rectify the autofill pitcher's performance and ensure it works perfectly, we recommend following the troubleshooting guide below. Learn more by visiting the hyperlinks. The autofill water pitcher doesn't fill: https://www.samsung.com/us/support/troubleshooting/TSG01201488/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147421101, to help our team pull up your information. Have a great day! ^Chrystel

Mar 7, 2025
LoveForGalaxy
2 out of 5 stars review

No more Samsung refrigerators.

We've had this for 4+ yrs. We have had issues with water dispenser, pitcher, line, and ice maker multiple times every year. The layout of the shelving, even though they can be moved, and the sizes of the door shelving, make fitting anything in this refrigerator impossible. It is terribly impractical for storing food and drinking containers. My cousins had the same refrigerator with the same issues before finally getting a new one last year. I am shopping for a new one. It will not be a Samsung. We have a Samsung stove/oven. Fantastic. I have had Samsung phones since the Galaxies were first released, but refrigerators are a miss for me. Also, I like technology. The app is super flaked, too. I really wanted to try the new ones with AI and all the fun stuff but just not going to chance it.

Review from Samsung US
Helpful?52OBKTMXQQN6447597018
reply from SEA Care

Hi there, We understand you are experiencing multiple issues with the fridge. Please ensure the water line pressure is between 20 and 125 psi for proper operation. To help maximize the space of the fridge, please see the link and follow the hyperlinks for additional instructions Learn the best way to load a Samsung dishwasher https://www.samsung.com/us/support/answer/ANS00062443/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148573203) to help our team gather your information. Have a great day. ^Charles

Aug 28, 2024
PYHoward
2 out of 5 stars review

Fed Up

Although I really like the features on this refrigerator, I would not recommend anyone buying it because the ice-maker freezes up on a weekly basis! I have to take the bin out every week and let it thaw. It's like having a 1950s top freezer that would have to periodically be defrosted. I'm beginning to believe no one can make a refrigerator with an ice dispenser that works more than a year. I'm so tired of it I'm going to buy a new refrigerator with an old fashioned ice maker, even tho this one is fairly new.

Review from Samsung US
Helpful?52OBKTMXQQN6447597018
reply from SEA CARE

Your feeling of disappointment is totally understandable. Let's maximize the efficiency of the ice maker, PYHoward. This helpful guide will walk you through the ice maker's diagnosis when it's frozen over. Please click on the embedded link about "Connecting to SmartThings" for the latest firmware updates. Ice maker is frozen over: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147481934, to help our team pull up your information. Have a great day! ^Chrystel