Air Wick Essential Mist Refill Multi-fragrance, 3 ct, Sleep, Happiness, Unwind, Essential Oils Diffuser, Air Freshener, Aromatherapy

Hello, we're glad you liked our Air Wick scents. Here are some helpful tips to get the best of our Air Wick Essential Mist Device. Open the device by holding the shroud firmly in one hand and placing the other hand underneath the base as a support. Using the thumb of the hand holding the shroud push down from the top. The shroud should be released from the main device, exposing the refill bottle and batteries then inserting 3 AAA batteries into the appropriate slots. Insert a new refill by removing the plastic lid of the refill bottle and pushing the exposed wick in an upwards motion into the head of the device. The clip needs to catch the last ridge on the refill device. A clicking noise will be heard when inserted correctly and fully. Replace the shroud and turn it on to the desired setting. As the manufacturer of Air Wick, we would like to assist you further. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including case number RB0000753222. Sincerely, Your Air Wick Team.