Moen 7565Ev U By Moen Align 1.5 GPM Single Hole Pull Down Kitchen Faucet
Moen

Moen 7565Ev U By Moen Align 1.5 GPM Single Hole Pull Down Kitchen Faucet

2.8 stars out of 40 reviews
(2.8)|
40 ratings
Moen 7565Ev U By Moen Align 1.5 GPM Single Hole Pull Down Kitchen FaucetMoen 7565Ev Align Smart Faucet 1 5 GPM Single Hole Pull Down Kitchen Faucet ChromeMoen 7565Ev U By Moen Align 1 5 GPM Single Hole Pull Down Kitchen Faucet GoldMoen 7565Ev Align Smart Faucet 1 5 GPM Single Hole Pull Down Kitchen Faucet StainlessMoen 7565Ev Align Smart Faucet 1 5 GPM Single Hole Pull Down Kitchen Faucet Black

Key item features

  • Moen 7565EV
  • Align Collection
  • Kitchen
  • Chrome
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Customer ratings & reviews

2.8 out of 5 stars
stars40 ratings39 reviews
How item rating is calculated
  1. 5 stars30% (12)
  2. 4 stars3% (1)
  3. 3 stars20% (8)
  4. 2 stars10% (4)
  5. 1 star38% (15)

Reviews summary

Pros
  • : Faucet features a visually appealing modern style.
Cons
  • : Need frequent replacements, adding to overall expense.
  • : Prone to issues despite good signal strength and troubleshooting.
  • : Fails to establish consistent connections with smart home devices.
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Showing 1-3 of 39 reviews

Oct 27, 2024
Dave
3 out of 5 stars review

Frustrated

Installed in 2022 and already had to replace component with the eye. Now, moen site does not recognize me either to reset my password or create a new account. So, I registered it using my wife's email and of course I can't proceed now, I get this email even though I'm not recognized!!!

Review from moen.com
Helpful?4UTH7PMV8IJR712169951
reply from Moen Plus Support

Hello Dave and thank you for the feedback you posted on the Moen website. We are sorry to hear you were unable to reset your password. In this case, we do recommend creating a new account with an alternative email. Please note, creating an account will not record a history of registered products or allow you to make a warranty claim. Should you have additional questions, please feel free to call us at 800-289-6636. We are available Monday through Friday from 8:00 am - 7:00 pm (EST).

Jul 19, 2024
Matt O
3 out of 5 stars review

Needs better quality!

The smart features are great, the build quality of the faucet isn't. The neck is wobbly. They claim this is for wire relief, but the wire isn't larger than the extension hose running through the neck so that makes no sense. Definitely won't last, the wobbling will get worse. Also, there's no real "low" on this faucet. When turned on by motion it comes on full force, even turning the handle to the lowest position gives you medium not really low. They should also make the presets work with Google, currently they are manually activated from the app.

Review from moen.com
Helpful?4UTH7PMV8IJR712169951
reply from Moen Plus Support

Hello Matt O. We appreciate your feedback. We are sorry to hear about the trouble you have experienced with your Align Smart Kitchen Faucet Spot Resist Stainless One-Handle High Arc Pulldown. We are pleased to see that you have been in contact with our product specialists and that replacement parts have been ordered for you. We recommend connecting your Smart Faucet to the Moen Smart Water app to receive the latest feature updates. The Flow Control feature in the Settings section of the Moen Smart Water app allows you to adjust the flow rate when using the sensor. To turn on a preset with Google voice, you can use the command "Ok Google, fill the (preset name) from (faucet name)." If you are still experiencing any issues or have any questions, please do not hesitate to contact us directly for technical and warranty assistance.

Jul 26, 2021
John
3 out of 5 stars review

Great features but disappointing!

Installed faucet and it worked 1 day and stopped. Customer service very helpful. They sent new electronic piece which solved problem. Worked for 1 week and won't shut off completely!! Hopefully their customer service will be prompt in solving this issue too.

Review from moen.com
Helpful?4UTH7PMV8IJR712169951
reply from Moen Plus Support

Hello John. Thank you for taking the time to review your U By Moen Smart Faucet In Align Chrome. We're sorry to hear about your experience with your faucet. Our records indicate that you are currently working with Moen Plus Support in regards to the issue you are currently experiencing with your faucet. Moen Plus Support is here to provide assistance and we would be delighted to continue to work with you to find a satisfactory warranty resolution. If you need additional assistance, please contact Moen directly.