Minwax® Wood Putty® Ebony, 3.75-Oz

I bought this to fill nail holes in white trim. It worked just as described and was easy to use. My criticism is with the product information. Most of the Minwax wood putties are color matched to Minwax stains, which makes them well suited to repairs on woods that were stained with Minwax. Certainly, Minwax created the white wood putty knowing it would be used on wood painted in varying shades of white, and that the color they have created might not be compatible. That being said, it would make sense for the instructions on the white wood putty to state clearly whether it can or should be painted. Instead, the buyer is left to guess whether this is a proper use of the product. One reviewer said she had good results painting the putty, so I'll give it a try, but It'd be far better if Minwax made clear, one way or the other, whether this is a paintable product

I bought this yesterday to fill some staple holes on a cedar mailbox. I went to check it a couple hours later and it wasn't hard. I got the jar out and in small print on the back it says does not harden. First of all the 4oz jars are so small the writing is even smaller. Put the does not harden warning in larger letters on the lid. Second why in the world would you even make a wood putty that doesn't harden and can't be sanded and then finished with paint or poly. I'm 70 and enjoy wood working and this is the first wood putty I've used that doesn't harden, it's closer to a glazing putty you would use on exterior window repair. Now I'm going to have to scrape the putty off and use a tiny finish nail or needle and dig it out of the holes to get a product that is usable. I have used minwax products for many years without a problem, until now. I know customer service will write a reply to my review stating that it says on the jar it does not harden, but maybe my review will save someone's the extra work and frustration with this product!!!!!