Lexani LXHT-206 Highway 275/60R20 114T SUV/Crossover Tire

“I recently got new tires installed at the Walmart in Collier County, Naples, and while the tires themselves are great and very affordable, my overall installation experience was disappointing. I'm grateful to Walmart for offering prices I could afford for brand-new tires, but the customer service from the lady manager was terrible. She had a bad attitude, was disrespectful, and didn't seem to appreciate my business. On top of that, her English wasn't clear, which made communication frustrating. The only saving grace of my experience was a Haitian staff member who went above and beyond to help me. He spoke excellent English and Spanish, and his kindness and professionalism are the only reasons I stayed to get my tires installed. If it weren't for him, I would've taken my business elsewhere. Walmart needs more employees like him and fewer like that manager if they want to keep customers happy.”

The workers at Walmart do not get enough credit. Yes it took a while to do the change of tires, and the quality of tire is wonderful but let me relate the tires are worthless unless installed. The worker level was 3 people short that morning and the people coming in for appts. had a wait. This is not a worker issue this is a customer's being narcissistic and purple hair entitled issue. I am 62 years young, been around the world and the quality of the tire is super, the quality of the customer needs to be remanufactured with more compassion and patience. Workers at Walmart will come and go as now the society established from years past has made a society of instant gratification. That is a pipe dream. Walmart has a reputation of being a place of weird shoppers and with that society again always wants 5 stars, but i see it at best a 2. The game is at hand. Time is of the essence. Morals and values will make a comeback if people start getting back to right. I can say this as i just read Romans 1:16. I am with the other rally down the block.