LG BP50NB40 8x Ultra Slim Portable External USB Blu-Ray Drive Burner - M Disc Silent Play 3D Jamless Play

[This review was collected as part of a promotion.] The player itself is convenient, easy to use. Te software (media suite) is very poor, customer assistance is non existent-every screen is promoting purchasing an upgrade -which is not what I expected when purchasing this unit---when i select an otion (such as burning a cd) the pop-up screen is so small I CANNOT READ IT EVEN WITH A MAGNIFYING GLASS. This limits the reason I purchased the unit---LG is great. Partners are not If viewing DVDs is reason for purchase, that seems to work well.

[This review was collected as part of a promotion.] Haven't tried burning a disc yet, but so far: picture in playback is good, playback is reasonably quiet, I've had no need for the 2nd USB cable for power-which is nice, and I have had problems selecting features from a menu like sub-titles. Most importantly, one needs to use a 3rd party software to play discs. I called support and was recommended to Leawo Blu-Ray player, which is free. I don't know if the sub-title problem was because of hardware or software.