LG MR23GN Device Remote Control
LG MR23GN Device Remote Control
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LG MR23GN Device Remote Control

2.3 stars out of 101 reviews
(2.3)|
101 ratings

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LG MR23GN Device Remote Control
Current price is $34.95
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2.3 out of 5 stars
stars101 ratings95 reviews
How item rating is calculated
  1. 5 stars24% (24)
  2. 4 stars6% (6)
  3. 3 stars8% (8)
  4. 2 stars11% (11)
  5. 1 star51% (52)

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Showing 1-3 of 95 reviews

Jan 3, 2025
Altha B
4 out of 5 stars review

Not Happy With LG

[This review was collected as part of a promotion.] We as senior citizens put out a large amount of money for our first 75 inch tv we have been saving for a long time. It came with a basic remote that doesn't work Alexa or much else. The tv we like, but if I can't get a remote that works it's going back. So dissatisfied. S# 75UT755OAUA tv. How do I find a Alexa remote please

Review from lg.com
Helpful?1R39A0896XGF3656577699
reply from LG Digital Care Team

Hey there! We always want you to have a great experience with your LG TV, and that first starts with being able to use the remote for it effectively. We'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=uoxYO9DslkA), which offers tips to use your remote so you can even enjoy features like Alexa on your TV. Please feel free to reach out to us on social media at @LGUSSupport with contact details and details about your experience with your remote, and we'll be more than happy to help! *Josh

Jun 28, 2025
LGTVSMART
4 out of 5 stars review

dinky remote

hey there, after purchasing 55' Lg ut75 after reading a few of these reviews the first thing I noticed was how many people complained about the dinky remote they got with their lg tv's and actually they are absolutely correct . i was disappointed as well but not to the point i would return the 55' i purchased. I bought a 65 " almost two years ago that came with that famous magic remote and still have not been able to figure out but only because I mostly use the remote that xfinity (lit) gives to their customers so the manic pretty much collects dust until just recently started using the apps that came with the tv. anyway Im only just learning the remote that came with it so not sure if all the features (not many) that came with really work. but if not i will return for a new remote. other than that my 55' is only barely 2 weeks old but the picture is phenomenal its not a OlED C3 quality but Ill tell you what it floored me when I first set it up. great job with TV pictures Lg . please work on remotes lol.

Review from lg.com
Helpful?1R39A0896XGF3656577699
reply from LG Digital Care Team

Hey there! It's fantastic to hear you're so impressed with the phenomenal picture quality of your new 55" LG UT75 TV! It's truly rewarding to know that the visual experience floored you during setup, and we appreciate your acknowledgment of our work in that area. We also hear your feedback loud and clear regarding the remote control. We are always striving to enhance every aspect of the LG experience, and your detailed input on the remote controls is incredibly valuable. We'll be sure to pass your comments along to our product development team for their consideration. Enjoy your incredible new TV! ^ Diego

Dec 14, 2025
steveBu
2 out of 5 stars review

this remote is not supported by this TV

This remote MR24GN has most of the features that I need, numbers for channels, mute ... but no cursor control for multi view and keep giving me this error "this remote is not supported by this TV". I need a remote that works 100% with all TV functions.

Review from lg.com
Helpful?1R39A0896XGF3656577699
reply from LG

Hi, Steve. Thank you for sharing your experience with your LG TV Remote. We appreciate your feedback regarding the MR24GN remote, the missing cursor control for multi view, and the compatibility error message you’ve encountered with your TV. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV remote compatibility and functionality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on LG TV remote support and troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-magic-remote-pointer-disappearance--20154157936425. ^James