Warranty information
EVENFLO GOLD LIFETIME WARRANTY
Registration in the Evenflo Gold Lifetime Warranty means that for the life of this Gold product, Evenflo warrants to the original purchaser who registers online (“Registrant”) this Gold product against material irregularity.
Evenflo’s sole obligation under this warranty shall be, at Evenflo’s option, to repair or replace any Gold product that is determined by Evenflo to be covered by this warranty. Repair or replacement as provided under this warranty is the exclusive remedy of the Registrant. Colors and fabrics change over time. Accordingly, we will replace your product or part with one of equal value. Proof of registration or proof of purchase in the form of a receipted invoice or bill of sale evidencing that the Gold product is eligible for this Gold Lifetime Warranty must be presented to obtain warranty service. This warranty is extended by Evenflo ONLY to the original Registrant and is not assignable or transferable to subsequent purchasers or end users of the Gold product. For warranty service, contact Evenflo’s ParentLink Consumer Resource Center at (800) 233-2229 or evenflogold.com or evenflogold.ca.
By simply registering your Evenflo Gold Stroller or Gold Car Seat online within 3 months of purchase, you, the Registrant, will have access to the following Gold Lifetime Warranty benefits:
- Lifetime Warranty (*Car Seats) - Through the expiration date of your Gold Car Seat, Evenflo warrants this Gold product to the Registrant against material irregularities.
- Lifetime Warranty (*Strollers) - Through the date when your child reaches the maximum weight of your Gold Stroller, Evenflo warrants the Gold Stroller frame to the Registrant against frame damage, including but not limited to, the breaking of welds and frame tube damage. Soft goods and all other components of your Gold Stroller shall be warranted for one year from the date of purchase.
- Replacement Parts - Evenflo will send out free replacement parts based on Gold Lifetime Warranty and subject to the exclusions listed below.
- Premier Consumer Resource Center located in the USA--for product support, installation and assembly advice.
- Live Chat Support
- Motor Vehicle Accident Replacement - Evenflo will replace your Gold Car Seat in the event of a motor vehicle accident.
GOLD STROLLER WARRANTY INFORMATION:
Your Evenflo Gold Stroller frame is warranted to be free from any frame damage for the life of the stroller, which is through the date when your child reaches the maximum weight limit of the Gold Stroller, under normal use and according to the instruction manual. Frame damage includes but is not limited to, the breaking of welds and frame tube damage. Soft goods and all other components shall be warranted for one year from the date of purchase.
This warranty is effective in the United States and Canada only. This warranty is not transferable and extends only to the original purchaser who registered in the Evenflo Gold Lifetime Warranty.
If your Gold Stroller Frame is damaged due to the following, the Gold Lifetime Warranty does not apply:
- Misuse or poor maintenance. Please refer to this instruction manual for guidance;
- Corrosion, mold or rust caused by lack of maintenance or service;
- Sun intensity, sweat, detergents, damp storage or frequent washings;
- Incorrect assembly, or installation of third-party parts or accessories not compatible with the Gold Stroller;
- Accident, abuse, neglect, or use on stairs or escalators;
- Commercial use;
- Improper storage:
- Second-hand use; or
- Airline or freight damage.
GOLD CAR SEAT WARRANTY INFORMATION:
Your Evenflo Gold Car Seat is warranted to be free from any manufacturing irregularities for the life of the car seat under normal use conditions and according to the instruction manual. The expiration date for your Gold Car Seat is on the date of manufacture label.
This warranty is effective in the United States and Canada only. This warranty is not transferable and extends only to the original purchaser who registered in the Evenflo Gold Lifetime Warranty.
If your Gold Car Seat is damaged due to the following, the Gold Lifetime Warranty does not apply:
- Misuse or poor maintenance. Please refer to this instruction manual for guidance;
- Sun intensity, sweat, detergents, damp storage or frequent washings;
- Airline or freight damage;
- Improper storage; or
- Second-hand use.
Evenflo reserves the right to make modifications to the terms and conditions of this Lifetime Warranty. Please review the current Lifetime Warranty applicable to your Gold product by accessing the online instruction manuals at evenflogold.com andevenflogold.ca.
