Henry and Fa'Niqua : A Hip Hop, Interracial, Ghetto Love Story (Paperback)

After spending better than two decades working in call centers, I cannot help but notice the glaring similarities shared by call centers in North Texas. The pay is rarely close to the industry standard for the frontline call-taker. Most of the call centers I hired into operated like poorly run daycare centers. Those individuals who were well-liked by management rarely found themselves targets of bathroom break micromanagement and the questionable practices and tactics which made Tina Faye's "Mean Girls" so infamously popular. It is important to emphasize the characters in this story are based on real people, and many of the situations are based on real events I personally witnessed. The story, however, is satirical and wholly the product of this author's imagination.