Asus ExpertBook B9 OLED 14" Laptop, Intel Core i7 i7-1355U, 2TB SSD, Windows 11 Pro, B9403CVA-XVE77

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Asus ExpertBook B9 OLED 14" Laptop, Intel Core i7 i7-1355U, 2TB SSD, Windows 11 Pro, B9403CVA-XVE77

Asus ExpertBook B9 OLED 14" Laptop, Intel Core i7 i7-1355U, 2TB SSD, Windows 11 Pro, B9403CVA-XVE77

2 stars out of 2 reviews
(2.0)|
2 ratings

Key item features

  • Intel vPro Essentials for built in security, optimized performance, premium connectivity, and essential PC management
  • ●      Professional performance with Intel Core i7-1355U Processor 1.8GHz (12M Cache, up to 5.1GHz,10 cores), enhanced by smart cooling technology
  • ●      Ultralight at 2.18 lbs, yet durable magnesium-lithium alloy chassis with Military Grade 810H durability
  • ●      14” 2.8K (2880 x 1800) 16:10 OLED HDR display with narrow bezel design, 180-degree hinge
  • ● Fast high capacity storage with 2TB PCIe NVMe M.2 SSD and 32GB RAM for superior multitasking performance
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Showing 1-2 of 2 reviews

Dec 21, 2023
Expert user
3 out of 5 stars review

Seller Verified Purchase

Great, except battery life

The B9403 is a wonderful laptop in every respect but one: battery life. Features are top notch. It is a big improvement over the prior generation ExpertBook B9 which I have, but for battery life. I suppose it is the OLED screen that eats power. I tried the Zenbook 13 OLED which had the same issue, and in fact failed due to overheating of the battery. Also, for backup it would have been nice to have two physically separate M.2 drives (B9450) rather than one larger one (B9403) so a backup could be preserved in the event of drive failure. If you don't need more than 3-4 hours of charge (assuming you use the battery saver feature), this is the best laptop around.

Review from https://www.asus.com
Helpful?7F2RL0UD2Q5H3316823151
reply from CLM

Dear Expert User, Thank you for your comment. We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Jul 2, 2024
Robin Eitland Coach
1 out of 5 stars review

Seller Verified Purchase

Incredibly Disappointed

Incredibly disappointed! I have had so many issue with this and for the price, that shouldn't happen.

Review from https://www.asus.com
Helpful?7F2RL0UD2Q5H3316823151
reply from CLM

Dear Robin Eithland Coach, We do understand your disappointment and the inconvenience this may have caused if you are experiencing stability or performance issue with the laptop. To resolve the issues, please check if Windows, drivers and applications are up to date. Keeping the laptop updated will maintain optimum system stability and performance. Update the BIOS to version 311 for system performance optimization if the unit is running with an older version. The BIOS is available for download at: https://www.asus.com/us/laptops/for-work/expertbook/expertbook-b9-oled-b9403-13th-gen-intel/helpdesk_bios?model2Name=ExpertBook-B9-OLED-B9403-13th-Gen-Intel. Also, while accessing web applications, please ensure the laptop has access to an established router and internet service is working properly since poor, or unstable internet connection will definitely affect system speed and performance. Also, clearing internet cache or browsing history will improve system performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance, please email me at cl-rodel@asus.com and I will be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty