Delta Universal Showering Components 3-Way Shower Arm Diverter for Hand Shower in Venetian Bronze

From the time the item was installed with a new shower setup it was very hard to operate. My wife was unable to get it work numerous times. I finally called Delta and they are sending me a replacement unit, hopefully this one will work better. Think I would recommend the units with a lever to switch between modes versus this one with the button.

We had this unit installed as part of our bathroom renovation. It was made by Alsons Corp., a company that Delta has bought. From the start, setting the diverter to allow use of both the shower head and hand-held units was VERY difficult. Occasionally, the unit would slip out of that combined position and to reset it was a bear of a job! Recently, it has stopped holding in the combined position, no matter how often we set/reset it. The method for setting the position is rather dumb in my opinion. We won't be replacing this unit with its similar counterpart. The lever type of setting makes more sense, but from one review I've read, the lever is made of composite material, whereas the rest of the unit is made from brass. From experience, I simply don't trust composites. So I'll be looking for another brand for replacing our unit.