
Pre-Owned Customer Service: A Practical Approach
Key item features
- ISBN-10: 013274239X
- ISBN-13: 9780132742399
- Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in very good condition. If you're not completely satisfied please get in touch & we'll be happy to help.
Specs
- Book formatPaperback
- Fiction/nonfictionNon-Fiction
- Publication dateJanuary, 2012
- Pages192
- PublisherPearson Education (US)
- Original languagesEnglish
- Free shipping
Free 30-day returns
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About this item
Product details
- ISBN-10: 013274239X
- ISBN-13: 9780132742399
- Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in very good condition. If you're not completely satisfied please get in touch & we'll be happy to help.
What is Pre-Owned: Like New?
What is the Walmart Pre-Owned Program?
Walmart Pre-Owned allows you to find previously owned, well-cared-for items from Walmart’s trusted & performance-managed sellers. Shopping Pre-Owned allows you to bring home the best-quality picks at even lower prices, in addition to extending the life of an item & reducing waste. Find your favorites & shop a range of conditions in every category.
Why Walmart Pre-Owned?
Trusted sellers & quality items
Each Pre-Owned item listed comes from Walmart’s trusted performance-managed sellers, to ensure you get quality items.

Quality you can afford
Save even more on top brands & your most-loved items.

30-day free returns
Don’t love it? Most items offer a 30-day* free return policy, for added peace of mind.
Sustainability
Shopping Pre-Owned helps in extending the life of an item & reducing waste.
Product image for illustration purposes only. The item you receive may vary from the image in minor ways, such as slight differences in appearance, color, and/or design. *Exceptions apply during holiday season, and on certain electronics, collectibles, and jewelry.
Pre-Owned: Like New
What is the Walmart Pre-Owned Program?
Walmart Pre-Owned allows you to find previously owned, well-cared-for items from Walmart’s trusted & performance-managed sellers. Shopping Pre-Owned allows you to bring home the best-quality picks at even lower prices, in addition to extending the life of an item & reducing waste. Find your favorites & shop a range of conditions in every category.
Why Walmart Pre-Owned?

Trusted sellers & quality items
Each Pre-Owned item listed comes from Walmart’s trusted performance-managed sellers, to ensure you get quality items.
Quality you can afford
Save even more on top brands & your most-loved items.

30-day free returns
Don’t love it? Most items offer a 30-day* free return policy, for added peace of mind.

Sustainability
Shopping Pre-Owned helps in extending the life of an item & reducing waste.
Product image for illustration purposes only. The item you receive may vary from the image in minor ways, such as slight differences in appearance, color, and/or design. *Exceptions apply during holiday season, and on certain electronics, collectibles, and jewelry.
Specifications
Book format
Fiction/nonfiction
Publication date
Pages
Warranty
Warranty information
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