WD 12TB My Cloud Home Duo Personal Cloud Storage - WDBMUT0120JWT-NESN

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WD 12TB My Cloud Home Duo Personal Cloud Storage - WDBMUT0120JWT-NESN
WD 12TB My Cloud Home Duo Personal Cloud Storage - WDBMUT0120JWT-NESN
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WD 12TB My Cloud Home Duo Personal Cloud Storage - WDBMUT0120JWT-NESN

3.2 stars out of 5 reviews
(3.2)|
5 ratings

Key item features

  • Centralized Storage: Provides a single location for storing all photos, videos, music, and files, with quick and simple setup via phone.
  • Dual Drive Redundancy: Features two drives configured in Mirror Mode, automatically saving all content twice for enhanced data protection.
  • Remote Accessibility: Offers on-the-go access to content through My Cloud Home mobile and desktop apps, or MyCloud.com.
  • Automated Backups: Supports automatic backup for photos and videos from phones, and wireless backup for PC and Mac computers.
  • Direct Import: Includes a USB port for importing photos, videos, and documents from USB flash drives and external hard drives.
  • Content Management: Enables easy file searching to locate content and allows simple invitation of family and friends to share the device.
  • Customizable Features: Supports downloadable services to personalize the My Cloud Home device's functionality.
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Current price is $499.99
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3.2 out of 5 stars
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Showing 1-3 of 5 reviews

Jan 20, 2022
Al ba
5 out of 5 stars review

Seller Verified Purchase

Setup

Setup and transfer were not complicated, Keeps everything synched

Review from Western Digital
Helpful?7KYXK0M67Z0J648073678
Jul 10, 2024
plaherne79
5 out of 5 stars review

Reliable and Fast Storage Solution.

I am thrilled with my WD 12TB My Cloud Home Duo. I got this at a great discounted price in June 2024 - EUR240 discount for 12TB Duo device - plenty of storage to last me for a long time. The ability to connect to Plex is excellent, making it easy to stream my media collection. My upload & download speeds are fantastic when connected to my 1Gb broadband, ensuring smooth and fast access to all my files. However, I am slightly disappointed that the only inbuilt backup service available is ElephantDrive, especially since Elephantdrive does not offer two-factor authentication for customer logins - honestly, this should be standard, especially for a company that handles customer's drive backups. It would be great if WD considered adding support for alternatives like Backblaze or iDrive, whose login security meets these minimum security standards. I am a big believer in Backing up everything as once all those precious memories, files are lost - that's it. Another minor downside is the limited number of inbuilt apps available, but this hasn't been a major issue for me. Overall, I am very happy with the device, and it functions exactly as described. Highly recommended for anyone looking for a reliable and efficient storage solution! I fully recommend this product.

Review from Western Digital
Helpful?7KYXK0M67Z0J648073678
Jun 10, 2021
L.Williams
3 out of 5 stars review

Seller Verified Purchase

Slightly misleading - Not a typical NAS

It's alright. I mean it stores data yes, don't get me wrong. The reason for three stars is because there does not seem to be an option so that I can just make the drive shareable with all users. It is setup whereby each of us must create an account whereby each user will only have access to their own data - which is a great feature, but should most certainly not be the ONLY feature. There should be an option to designate an allocated amount of space that can be accessed by anyone on the network (like any other NAS). I was not aware of this when I purchased and gladly would have even spent more on the other WD products that do offer this.

Review from Western Digital
Helpful?7KYXK0M67Z0J648073678
reply from Supplier Response

Hi L.Williams, We appreciate your time to provide this review and we agree that WD My Cloud Home is different from other My Cloud devices. WD My Cloud Home is designed as a personal NAS device so that all users can store their personal data securely and separately under their specific userspace. However, there are ways available to share the data with other users as well.  The My Cloud Home has two storage locations: Private User Space (for use as Locally and Remotely Accessible Network Mounted Drive) Public User Space (for use as a Locally Accessible Drive on a Local Area Network (LAN) For more information on how to use these storage locations efficiently and for more clarity you can visit our support website. "How to Share File and Directory Content on a My Cloud Home" Search for knowledge base article: 3015 We would appreciate the opportunity to assist you further. You can contact us by phone and provide your details. Need Help? Please see our "Contact Us" page for information