American Standard T184.740 Times Square Double-Handle Thermostatic Trim Only - Chrome
American Standard T184.740 Times Square Double-Handle Thermostatic Trim Only - Chrome
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American Standard T184.740 Times Square Double-Handle Thermostatic Trim Only - Chrome

1 star out of 1 review
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Key item features


American Standard T184.740.002 Times Square 2-Handle Thermostat Trim Kit with Metal Lever Handles, Available in Various Colors:
  • Architecturally inspired and awe inspiring. This thermostat trim kit is part of our minimalist Times Square Collection. When installed with a thermostatic mixing valve (sold separately), you select the water temperature with the lower handle and operate the on/off volume control with the top handle. Once set, the temperature remains constant
  • Times Square 2- Handle Thermostat Trim Kit LESS Valve
  • Brass Casting: Highest quality faucet material for durability & long life.
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Apr 29, 2019
dmuf
1 out of 5 stars review

Terrible design, do NOT purchase.

I bought these in 2016 and the temperature handle has broken 4 times. This is the most delicate temperature valve I've ever used. The inside of the handle is made of all plastic parts and breaks easily. A representative of American Standard actually said the temperature handle "should not be turned every day. That it is a one and done application. Turn it once to the desired temperature and then leave it. That's the point of the thermo handle. You don't need to constantly adjust". I do not constantly adjust this handle, bc it breaks so easily.. I do actually leave it set because of the last 3-times it broke. HOWEVER, for the price of this entire shower system I should be able to take a cold shower one day and a hot shower the next, or adjust my water temperature as I see fit. And anyone else who uses the shower should be able to adjust the water to their desired temperature without me having to watch over them. This is a terrible design. It's a good thing I don't have children using that shower; I would be replacing this every day! If the point of the thermo handle is to not adjust, then that should be in the instructions manual and in the description of the device. If you want to be able to use your shower at your personal desired temperature, then DO NOT Purchase this! Especially if you share the shower with anyone else, or children. Can't even imaging if I was renting the place. Do not buy this product. The parts are made cheap and I have no way of changing out the shower system unless I tear apart my entire shower again and re-do all the plumbing fixtures to a more reputable and consistent brand. It might look pretty, but it is not worth it! I actually purchased this valve thinking it would be easier to use and less likely to break since the shower controls and temperature controls were separate. Boy was that a huge mistake. Oh and it takes weeks to get in the replacement parts. So, be prepared to take super hot or Super cold showers until the parts come in; if this is your only shower.

Review from americanstandard.ca
Helpful?0UXTNBFSOKH448173454
reply from Supplier Response

dmuf, thank you for your review. We apologize for the inconvenience that you experienced. Please contact us directly at 800-442-1902 and reference your review so we can assist you. Sincerely, American Standard Tech Team