Warranty information
LIMITED WARRANTY HOLSTEIN HOUSEWARES hereby warrants, subject to the terms and conditions herein stated, that should this product become defective by reason of mechanical or workmanship manufacturing defects during the specified warranty period, HOLSTEIN HOUSEWARES will, at its option, either repair or replace this product found to be defective. HOLSTEIN HOUSEWARES warrants that from the date of purchase, this product will be free from mechanical manufacturing defects for a period of 180 days. Transportation charges on parts or products in whole submitted for repair or replacement under this warranty must be borne by the purchaser. CONDITIONS THERE IS NO OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARE LIMITED TO THE TIME PERIOD SPECIFIED HEREIN OR TO THE EXTENT PERMITTED BY LAW. ANY AND ALL IMPLIED WARRANTIES ARE EXCLUDED. LIABILITIES FOR CONSEQUENTIAL DAMAGES UNDER ANY AND ALL WARRANTIES ARE EXCLUDED TO THE EXTENT SUCH EXCLUSION IS PERMITTED BY LAW. This warranty is valid for the original retail purchaser from the date of the initial retail purchase and is not transferable. The purchaser must present the original sales receipt. Proof of purchase is required to obtain warranty service or replacement. Dealers, service centers, or retail stores do not have the right to alter, modify, or in any way change the terms and conditions of this warranty. SAVE YOUR ORIGINAL PROOF OF PURCHASE RECEIPT. IF YOU DO NOT PROVIDE THE ORIGINAL PROOF OF THE INITIAL PURCHASE DATE, WARRANTY SERVICE WILL NOT BE PROVIDED. ABOUT YOUR PRODUCT WARRANTY The warranty service would NOT apply if the product damage occurred because of misuse, lack of routine maintenance, shipping, handling, warehousing, or improper installation. Similarly, the warranty is void if the manufacturing date or the serial number on the product has been removed or the equipment has been altered or modified. During the Retailer Return Policy, the Retailer may exchange or refund any product in accordance with their established Return Policy. NORMAL WEAR This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product; improper voltage or current; use contrary to the operating instructions and manual; deviation from instructions regarding storage and transportation; repair or alteration by anyone other than HOLSTEIN HOUSEWARES or an authorized service center. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes, and tornadoes. HOLSTEIN HOUSEWARES shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. Some states, provinces, or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province. HOW TO OBTAIN WARRANTY SERVICE: GENERAL INQUIRIES: Please contact Holstein Housewares Customer Service at info@holsteinhousewares.com WARRANTY VALID IN THE UNITED STATES AND PUERTO RICO REFUND POLICY We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return the unused item(s) for an exchange or store credit within 30 days of the purchase date if purchased on our website. To be eligible for an exchange or store credit, the item(s) must be unused and in the same condition that you received them, with all original tags and packaging. You must also provide a receipt or proof of purchase. Please note that shipping and handling fees are non-refundable. You are responsible for the cost of shipping the item(s) back to us for an exchange. Please note that we do not offer refunds, and ALL SALES ARE FINAL. If you have any questions or concerns about our refund policy, please contact us. We are always here to help. Thank you! DIGITAL GIFT CARD POLICY Effective December 21st 2023 Terms and Conditions: Non-Exchangeable: The Holstein Housewares digital gift card is non-exchangeable for cash or any other form of currency. Redemption for Products/Services: The gift card can only be redeemed for products or services offered by Holstein Housewares and is not valid for cash transactions. No Refunds: Once purchased, digital gift cards are non-refundable. Holstein Housewares will not provide cash refunds for any remaining card balance. Expiration Date: Please note that digital gift cards may have an expiration date. Check the card details for the specific expiry information. Lost or Stolen Cards: Holstein Housewares is not responsible for lost or stolen digital gift cards. Treat the card like cash, as it will not be replaced if lost or stolen. Non-Transferable: Digital gift cards are non-transferable, and the cardholder must be the intended recipient. Use Within Country of Purchase: The digital gift card is valid for use within the country of purchase, and its functionality may be limited outside of this region. Card Balance: To check the remaining balance on your digital gift card, visit Holstein Housewares or contact our customer support. By purchasing and using the Holstein Housewares digital gift card, you agree to abide by these terms and conditions. Holstein Housewares reserves the right to update or modify these terms at any time without prior notice. For further inquiries, please contact our customer support at info@holsteinhousewares.com.
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