Tools for Success: Trainee Workbook : Soft Skills for the Construction Industry (Edition 2) (Book)

This exceptionally produced trainee guide features a highly illustrated design, technical hints and tips from industry experts, review questions and a whole lot more! Key content includes: First Impressions - Starting Your New Job, Building a Strong Relationship with Your Supervisor, Teamwork: Getting Along with Your Co-Workers, Diversity in the Workplace, Communication Skills I - Listening and Speaking, Communication Skills II - Reading and Writing, Managing Stress on the Job, Thinking Critically and Problem Solving, Resolving Conflict, Giving and Receiving Criticism, Sexual Harassment, and Drug and Alcohol Abuse on the Job. Instructor Supplements Instructors: Product supplements may be ordered directly through OASIS at http: //oasis.pearson.com. For more information contact your Pearson NCCER/Contren Sales Specialist at http: //nccer.pearsonconstructionbooks.com/store/sales.aspx. * Instructor's Edition 0-13-160000-1* Core Trainee Guide Hardcover + Tools for Success, 2/E 0-13-167768-3 * Core + Safety + Careers + Tools + Math 0-13-235031-9 * Core+ Contren Connect + Safety + Careers + Tools + Math 0-13-235033