Afuly 11x14 Floating Picture Frame Double Sided Acrylic Picture Frames Black Picture Frame 11x14 for Display Modern Home Wall Tabletop Decor Graduation Wedding Birthday Gifts for Friends

Hello jordan! Dear Customer, Thank you for your feedback on our Floating Picture Frames. We are delighted to hear that you find the frames beautiful and as advertised. However, we are concerned to learn that you received a blurry acrylic instead of the high-quality tempered glass that we promote and ensure is used in our products. We want to clarify that our Floating Picture Frames are indeed made with real, high-quality tempered glass, which provides superior clarity and durability compared to acrylic materials. It seems there may have been a misunderstanding or an error in the product you received. We kindly ask you to double-check the product you have received to ensure it matches the description and quality 。 If the issue persists, we urge you to contact our afuly customer service team immediately. They are well-equipped to handle such situations and will work diligently to resolve the issue to your satisfaction. We are committed to providing you with the best possible experience and will ensure that you receive the correct product or a suitable resolution. We apologize for any inconvenience this may have caused and appreciate your understanding and patience. We value your feedback and are here to support you every step of the way. Best regards, Afuly