Arroyo Ultra Sport A/S UHP All Season 275/45R20 110V XL Passenger Tire

Tires are great. Service at Walmart was a nightmare. Wanted oil change as well - could not do it as my car has no dip stick. Bought the tires online. Upon arrival at the store - 3 days later, I scheduled an appointment. On Thursday, July 10, 2025, I had the new tires installed on my Volkswagen Touareg. During this service, the lug bolts were severely over-tightened, resulting in a stripped locking lug bolt. When I attempted to remove it, a Craftsman socket broke due to the excessive torque. I returned to the Brook Road location on Tuesday, July 15, but was provided no assistance. Instead, I was referred to Sam's Used Tires, who could not resolve the issue. Imagine being stuck with a flat along a busy highway, and even professional assistance unable to help remove the wheel to change it. I then took the vehicle to West Broad Volkswagen, where a technician had to drill out the damaged lug bolt using heat, causing cosmetic damage to the wheel. The total cost of the repair was $212.00, which I am requesting as reimbursement. Plus replacement or compensation for the damaged wheel, which would never have been damaged had this not happened.