Kohler K-T398-4 Devonshire Non-Diverter Deck Mounted Roman Tub Filler Trim - Brass
Kohler

Kohler K-T398-4 Devonshire Non-Diverter Deck Mounted Roman Tub Filler Trim - Brass

|2 ratings
Kohler K-T398-4 Devonshire Non-Diverter Deck Mounted Roman Tub Filler Trim - BrassKohler K T398 4 Devonshire Non Diverter Deck Mounted Roman Tub Filler Trim Brass
Actual Color:Gold-Out of stock

Key item features

  • Kohler K-T398-4
  • Devonshire Collection
  • Trim only. Valve sold separate.
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1 out of 5 stars
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Oct 24, 2024
ATLdesigner
1 out of 5 stars review

Faulty design and poor quality

I bought 4 of these faucets and the washers were all crumbling. Manufacture date is 02/2024 so they are all new. The plumber switched out the washer from one of the other faucets and it also crumbled and the water still spewed everywhere. Since they were for a client, I can't use them since the chance of ruining the bathroom with spewing water is now a possibility. Even thought I ordered spare parts, switching them is not an option because of fear of water damage.

Review from kohler.com
Helpful?66RGAOMQJMW2791858271
reply from Customer Service

Hi ATLdesigner, this is Sarah with Kohler Co. I am very sorry to hear these Devonshire faucets arrived with damaged orings. This is certainly not what you should expect when you select a premium Kohler faucet. We would love to connect with you directly to provide warranty assistance. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S., Kohler Customer Service

Nov 14, 2022
bad piece
1 out of 5 stars review

bath tub handle

your website sucks. it wants me to file out info over and over. all I want is one handle because the nside piece stripped over time which should nver have happended as not used much. Cheap

Review from kohler.com
Helpful?66RGAOMQJMW2791858271
reply from 3C

Hello , this is Keisha with Kohler Co. I am sorry for the issues you encountered with your Devonshire deck-mount faucet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. To assist further with the parts your looking for, please contact our Customer Service team at 1-800-456-4537 M-F 8-5PM CST. We look forward to hearing from you! – Keisha L., Kohler Customer Service