Warranty information
WARRANTY POLICY: Covert Scouting Cameras warranties this product for a period of 2 years from the date of purchase on all 2016 or newer product. This warranty only covers manufacturer’s defects and does not cover damage caused by misuse or abuse of the product. If you experience an issue with this product, please do not contact the store you purchased it from. Contact Covert’s Customer service toll free at 270-743-1515 or email us at support@dlccovert.com. Proof of purchase will be required for all warranty service and prior registration must have been completed within 10 days of purchase receipt.. Warranty Policy and Procedure: Covert Scouting Cameras, Inc. warrants the cameras will be free from defects in materials and workmanship for a period of two (2) years from date of purchase. If the product proves defective during the warranty period, Covert, at its option, will: 1. Repair the product by means of telephone support, E-mail or depot service at no charge for parts or labor, shipping prepaid by customer, return shipping prepaid by Covert. (US only) Return shipping to be billed to customer and must be paid prior to return shipping, if camera is found not to be defective in materials or workmanship. 2. Replace the product with a comparable product which may be new or refurbished. (Warranty is not extended beyond original purchase date.) 3. Covert recommends the customer first utilize support materials shipped with the product, product diagnostics, information contained on the Web, and email support. If unsuccessful, to obtain service under this warranty, the customer must notify Covert Telephone Support or Covert Support email, of the defect before the expiration of the warranty period. Customers will provide appropriate assistance to Telephone Support personnel to resolve issues. If telephone support is unsuccessful, Covert or its authorized dealer will instruct the customer on how to receive warranty repair as provided below.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
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