Productive Conversations with Donors: A Handbook for Frontline Fundraisers, (Paperback)

Kathy Drucquer Duff discusses probing questions comprehensively in her book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. This book provides fundraisers with new approaches for being inquisitive and persistent in an authentic manner. Learn how to use probing questions to:

• Thank a consistent donor
• Engage new prospects or "never donors"
• Engage young alumni
• Re-engage lapsed donors
• Re-educate donors
• Discover what motivates the "sometimes donor"
• Expand your network of connections

Included are specific strategies for guiding donor conversations to inspire major gifts, planned gifts, and gifts from parents. The Second Edition includes new chapters and new examples and strategies throughout the book.