Garnier Express Retouch Gray Hair Concealer, Instant Coverage, Black, 0.34 fl oz

Hi Momof2. We apologize you were not satisfied with the results you achieved with Garnier Nutrisse #60 Acorn. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Frequent shampoos, exposure to sun, pollution, salt water, chlorine-treated pools, permanent waves, blow-drying and hair straighteners can cause artificial color to fade.It may be necessary for you to apply your haircolor every three to four weeks to maintain the desired shade. Apply the color to your hair following the instructions for a touch-up application. This is important because if the haircolor mixture is always applied to the whole head for the full processing time, the hair that has been lightened will become over-lightened, which will also cause fading.If you have any additional questions or would like to speak with one of our haircolor experts directly, please reach back out!