Steele Products 12,000-Watt Gasoline Powered Electric Start Portable Generator EPA Approved

Came in a sturdy packaged box,put on the wheel kit,filled with gas and oil,which it does not come with oil. Hit the start key,nothing.Called the company and the girl i talked to was very helpful.Made arraingments to have it picked up and fixed by a local repair shop by my house.Had to pay for repairs myself because the shop didnt do warrinty work.Found to have a bad breaker.Sent the girl from the company a picture of the bill through text on my phone and there is a check on its way to cover my cost.Started it up and it runs and works great . She offered to have it picked up and send me a new one But i didnt want to wait we have a lot of power failures here in my city.Going to have a box put in with a plug on my deck so i can run my whole house without extension cords like i did with my old one.Great company to do business with was very helpful.