61XL Ink Cartridges Compatible for HP 61 Ink Cartridge Combo Pack for Printer Ink HP 61 for Envy 4500 4502 5530 DeskJet 1000 1010 2050 2500 Officejet 4630 4635 Printer (Black, Tri-Color)

Re: Walmart contacted WLCelite Store: Track Order, 200013684595517 . See below response to 3rd party seller of this item. This was also sent to Walmart Customer Service on 9-9-25 and I have still not receive a response from WLCelite or Walmart. Hi Andy, The notice I get on my HP Envy 4500 Printer after loading the ink cartridge is as follows: "Ink Cartridge(s) Problem - The following Ink Cartridge(s) must be replaced". I tried removing and reinstalling, I tried turning the printer off/on, I tried unplugging the printer and plugging it back in, I tried the methods indicated on the Installation Instructions enclosed in the ink cartridge box. As for your comment that the printer sometimes fails to identify them or function properly, I have never had to deal with this issue before. The installation process for an ink cartridge for any printer I have owned has been, Remove Old Cartridge, Install New, Print Alignment Page and Scan Alignment Page. I do not have the time or patience to perform all kinds of backdoors tricks try to get an ink cartridge to work with my printer. I also see on the back of the Installations Instructions a solution to fix an issue with "Print Quality" that calls for running the printer nozzle/printhead cleaning function, and also manually cleaning the nozzle 2-3 times using a towel. As I have never had this type of problem, it leads me to believe this is probably another issue that can be caused by the cartridge. The Only solution that I would find acceptable would be to provide me a Return Shipping Label and notify Walmart to issue a credit to my account for the cost of the ink cartridges. Thank You, John

I replaced the color cartridge and all the colors weren't there and I bought a new color cartridges from Walmart and it worked perfect. This product is a piece of you know what