Pre-Owned The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers (Paperback) 0446694665 9780446694667

Name: Pre-Owned The New Successful Large Account Management: Maintaining and Growing Your Most Important Assets -- Your Customers (Paperback) 0446694665 9780446694667
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SKU: 5359013052
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ISBN13: 9780446694667
ISBN10: 0446694665
Format: Paperback
Author: Robert B. Miller Stephen E. Heiman Tad Tuleja
Publisher: Grand Central Publishing
Publication Date: 2005-04-20T00:00:00.000Z
Pages: 272

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Book format
Paperback
Fiction/nonfiction
Non-Fiction
Genre
Textbooks
Publication date
April, 2005
Pages
272
Edition
Standard

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Pre-Owned - For the Accounts You Can't Afford to Lose: The Strategies that Will Keep Your Customers Coming Back Whether your company has $50,000 or $5 million in sales, chances are that at least half of your revenue comes from a few crucial accounts. What does it take to keep them going strong? The authors of The New Strategic Selling and The New Conceptual Selling present a hard-hitting, no-nonsense book of techniques to improve your most important business relationships. Updated with recent examples of actual success stories, this new edition explores how online click speeds have resulted in highly sophisticated customers who expect all services to be done in real time. Discover: * The Long View: Studying and really understanding your company-and your customer's business-can mean years of selling success * Lamp Strategies: Activate a Large Account Management Process strategy to turn your best customers into permanent external assets * Trends and Market Forces: Constantly identify and reappraise the conditions that can make your services more crucial than ever * Channels of Communication: The right contacts and communication lines will help you make key changes-before it's too late

ISBN13: 9780446694667
ISBN10: 0446694665
Format: Paperback
Author: Robert B. Miller Stephen E. Heiman Tad Tuleja
Publisher: Grand Central Publishing
Publication Date: 2005-04-20T00:00:00.000Z
Pages: 272

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What is Pre-Owned: Good?

Has been read and shows minimal signs of wear like an owner's inscription or foxing, but no tearing and all pages are present.

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Product image for illustration purposes only. The item you receive may vary from the image in minor ways, such as slight differences in appearance, color, and/or design. *Exceptions apply during holiday season, and on certain electronics, collectibles, and jewelry.

Pre-Owned: Good

A well-cared-for item that has seen limited use but remains in great condition. Item and instructions are complete and included.

What is the Walmart Pre-Owned Program?

See here for additional details & specific condition qualifications.

Why Walmart Pre-Owned?

Trusted sellers & quality items

Each Pre-Owned item listed comes from Walmart’s trusted performance-managed sellers, to ensure you get quality items.

Quality you can afford

Save even more on top brands & your most-loved items.

30-day free returns

Don’t love it? Most items offer a 30-day* free return policy, for added peace of mind.

Sustainability

Shopping Pre-Owned helps in extending the life of an item & reducing waste.

Specifications

Book format

Paperback

Fiction/nonfiction

Non-Fiction

Genre

Textbooks

Publication date

April, 2005

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