Mongoose 24-in. Excursion Unisex Mountain Bike, Black and Yellow, 21 Speeds
Mongoose 24-in. Excursion Unisex Mountain Bike, Black and Yellow, 21 Speeds
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Mongoose 24-in. Excursion Unisex Mountain Bike, Black and Yellow, 21 Speeds

3.2 stars out of 258 reviews
(3.2)|
258 ratings
Mongoose 24-in. Excursion Unisex Mountain Bike, Black and Yellow, 21 SpeedsMongoose 24 in Excursion Unisex Mountain Bike Black and Yellow 21 Speeds
Actual Color:Gray-Out of stock
selected, Gray, $148.00, Out of stock

Key item features

  • 24-inch wheels fits riders 56 to 66 inches tall.
  • Durable steel mountain frame that's ready to hit the trail.
  • Front suspension fork provides a smoother ride with increased control.
  • 21-speed twist shifters offer easy gear changes.
  • Front disc brake and rear V-brake deliver crisp, controlled stops.
  • Tool-free adjustable seat post for easy height adjustments.
Current price is $148.00
Price when purchased online
Out of stock

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Customer ratings & reviews

3.2 out of 5 stars
stars258 ratings168 reviews
How item rating is calculated
  1. 5 stars44% (114)
  2. 4 stars10% (25)
  3. 3 stars7% (17)
  4. 2 stars7% (19)
  5. 1 star32% (83)

Reviews summary

Pros
  • : Bike features a visually appealing exterior.
  • : Provides even experience while in motion.
  • : Offers a good value for the money.
Neutral
  • : Can be straightforward, but also prone to accuracy issues.
Cons
  • : Brake alignment and assembly issues reported by multiple users.
  • : Wheels are prone to bending and breaking, impacting performance.
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Showing 1-3 of 168 reviews

Oct 8, 2022
Annastashia
2 out of 5 stars review

Verified Purchase

Not worth buying online.

It was a little difficult to put the handles together due to the fact the brakes wires were all tangled up. Also I didn't even get a chance to ride my bike, because my brake lever for my back break snap right off soon when I squeezed it.

Helpful?533KP964V79V567158280
reply from MongooseCustomerSupport

Hi there: Oh, no! So sorry about your experience with our product. Our Consumer Care Center is always happy to help make things right! Please reach out to us at 800-626-2811 Monday-Friday 7 am-6 pm CST. We are also available via DM on Facebook, Instagram, and Twitter. For faster service, please have your bike’s model number and date code handy. These can be found on a black and silver sticker on the frame above the pedal area. It says Pacific Cycle at the top.

Nov 29, 2020
LARRY
2 out of 5 stars review

Verified Purchase

Check for damage or factory defects

Easy to put together but the front forks were bent horribly. Such an inconvenience to bring back for refund or exchange. I bought online for convenience. So I just bent them straight and will just deal with it. Disappointed nonetheless.

Helpful?533KP964V79V567158280
reply from MongooseCustomerSupport

Hi Larry - Let's see about getting you a new fork. Bending the fork could affect the integrity of the part. The bike does come with a one year warranty from the date of purchase against manufacturing defect so we can do a warranty review for you. We're available to help Monday-Friday 7am-6pm CST via phone or email. Our contact info is 800-626-2811 or customerservice@pacific-cycle.com. Thanks, Jen

Dec 23, 2022
TwinMom
1 out of 5 stars review

Verified Purchase

OJCommerce has awful customer service

We ordered two of these bikes for our kids for Christmas. One arrived in great condition and the other had defective brakes. Walmart customer service has been fantastic but buyer beware if you have to deal with the third party shipper, OJ Commerce. They are a nightmare to deal with and do not honor Walmart's return/refund policies with defective or damaged items. My rating is more for the third-party distributer than the product and I will actively avoid purchasing a product from them again. I'm hoping the one non-defective bike we have for Christmas is good quality.

Helpful?533KP964V79V567158280
reply from MongooseCustomerSupport

Hey there: It looks like you could use some assistance from our Consumer Care Center! Please reach out to us at 800-626-2811 Monday-Friday 7 am-6 pm CST. We are also available via DM on Facebook, Instagram, and Twitter. For faster service, please have your bike’s model number and date code handy. These can be found on a black and silver sticker on the frame above the pedal area. It says Pacific Cycle at the top.