Too Dark and Plan to Return
Color displayed on the website is not even close to the color of the pants received. Pants received are very dark, not all all close to the medium bluish color shown in the photo. It would save everyone time, money, and frsutration, if a standard color pallette similar, to one used when selecting color for fonts or shapes was shown for comparison. Or, be consistent with the colors used with clothing items, in this case pants, on the website.
reply from Levi's Customer Service
Thanks for getting in touch with us. We really appreciate it.
We always do our best to ensure that our products look just like they do on our website, but sometimes it can be a bit tricky to represent colors accurately. There are many factors that can affect how colors look on different screens, like changes in production or differences in monitor settings.
Rest assured that we will let our designers and photographers know about your concerns so that they can keep them in mind for future product photos.
If you need to exchange your item for a different size, we've got you covered with our 30 day exchange policy! And the best part? It's completely free of charge! If you have any questions about the exchange process, our Help Center is a great resource.
Lastly, if you're a Red TabTM member, you can take advantage of free shipping and returns. Not a member yet? You can sign up here, or check if you're already a member. Thanks again for reaching out to us!
Marion, Levi's Customer Support.
Levi's US Customer Service
