Warranty information
Limited Lifetime Warranty. Sensio Inc. dba Made by Gather??? cookware is warranted to be free of defects in materials and workmanship under normal household use from the date of original retail purchase for the lifetime of the cookware. If your cookware should prove to be defective, we will replace it with the same item or one of equal or similar value, without charge to you, except for shipping and handling. This warranty is only valid for the original retail purchaser and is not transferable. Keep the original sales receipt, as proof of purchase is required to obtain warranty validation. To submit a warranty claim, please call our Customer Service Department, 1-866-832-4843, and be prepared to send a written explanation of the product problem, photographs of the product, your address, phone number and e-mail address, and a check or money order payable to Sensio Inc. to cover shipping and handling. This warranty does not cover damage caused by accident, misuse, abuse, alteration to product, commercial use, use or care contrary to the operating and care instructions, damage from overheating, and damage from automatic dishwasher use on product lines not safe or intended for such dishwasher use, and it does not apply to normal wear and tear, scratches, stains, discoloration or other damage to external or internal surfaces that does not impair the functional utility of the product. This warranty expressly excludes all incidental and consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, and therefore the foregoing limitation or exclusion may not apply to you. For any questions, you may call our Customer Service Department toll-free at 1-877-775-3564.
