Warranty information
I. Warranty Coverage This warranty applies to all electronic products sold by us, including but not limited to smartphones, tablets, laptops, headphones, and more. II. Warranty Period This electronic product is covered by a one-year limited warranty from the date of purchase. The warranty period starts from the date of purchase Warranty Content During the warranty period, if the electronic product malfunctions or is damaged due to non-human factors, we will provide free replacement services, refunds and other services within 30 days The following conditions are not covered by the warranty Damage caused by human factors (e.g. falling, squeezing, water ingress, etc.). Unauthorized disassembly, modification or repair. Damage caused by improper use, overuse or misuse. Appearance wear, scratches or fading in normal use. Warranty Process 1. If the electronic product malfunctions or is damaged, please contact our customer service department and provide the purchase order number fault description. 2. Return the electronic product to the designated return center according to the instructions of the customer service department. 3. Upon receipt of the returned package, refund or resend a new product, we will return the electronic product to you by courier. V. Precautions Before sending the product for repair, please backup the important data in the electronic product to avoid losing it during the repair process. Please do not try to disassemble or repair the electronic products by yourself, so as not to cause further damage or safety hazards. Disclaimer The terms of this warranty apply only to the electronic products we sell and do not constitute a commitment to any other product, service or liability. We reserve the right of final interpretation of the terms of this warranty.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
