Warranty information
Return is accepted within 7 days after the date you received the item. (Exclusion: Material Alteration, Physical Damage, Misuse of Product and Unsafe Storage of the product). 100% Money-back Guarantee of the product less the shipping fee comes with all of our products. All product will be checked before shipment and made sure there are no defects, but If the item is defective a fully paid shipping label will be provided free of charge to the customer. The Buyer has up to 7 days from date of receipt to notify us and we will send a new replacement immediately upon receiving the defective one. All shipping charges for returned products are to be paid by the buyer except for defective units. Please contact us for a Return Merchandise Authorization Number and send the item back to the below address.Step Up International10457 Rush StreetSouth El Monte, CA 91733
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
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