I bought this two months ago for my 92 year old mother who is profoundly deaf.. She can now hear the ring which is loud enough to be heard throughout the apartment building if turned to its highest level. And when I call her she is able to hear my voice better than when I am in front of her.
The only problem I had was in programming numbers so that when the phone rings she can see the names and numbers of my sister, brother and me when we phone her.. I called the company for assistance and they were not able to solve the problem. They insisted that the phone provider was not providing the call display service which I knew was not the case since the phone she had been using prior to this one did display names and numbers. After some experimenting I realized that I had to program in the area code as well as the 7 digit phone numbers. Now when I call her she can see my name, my number and also the name and number is announced so she could hear that as well. Unfortunately her hearing is so bad that the announcement is not clear to her but she knows it is one of her children calling.
I recommend this phone. It is less costly ordering from Walmart than buying elsewhere. In fact one pharmacy that provides hearing devices was going to charge $200 more for the very same phone.
Of course it is fairly new so time will tell if it works consistently.
WARNING: 