Pre-Owned Customer Experience: Future Trends and Insights (Hardcover) 0230247814 9780230247819

Name: Pre-Owned Customer Experience: Future Trends and Insights (Hardcover) 0230247814 9780230247819
Brand: Palgrave MacMillan
SKU: 5041416111
Price: 9.87 USD
Availability: InStock

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Pre-Owned: Good

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Key item features

Title: Customer Experience: Future Trends and Insights
Book Format: Hardcover
ISBN10: 0230247814
EAN: 9780230247819
Genre: BUSINESS & ECONOMICS / Customer Relations
Author: Shaw, C.; Dibeehi, Q.; Walden, S.
Pre-Owned Condition- Pages can include limited notes and highlighting, and the copy can include 'From the library of' labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included.

Specs

Book format
Hardcover
Publication date
September, 2010
Pages
199
Edition
2010
Publisher
Palgrave MacMillan
Original languages
English

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Product details

The quality of customer experience has become more important in recent times as businesses struggle to differentiate themselves. But what are the emerging trends that businesses should focus on today? The authors explore the growing trends that progressive businesses need to understand to give themselves a competitive advantage. CONDITION â USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover, dust jacket may not be included, minimal wear to binding, most of the pages undamaged(e.g., minimal creases or tears), highlighting / underlining acceptable on books as long as the text is readable and markings are not excessive, no missing pages. May be a former library book, with usual treatments(e.g., mylar covers, call stickers, stamps, card pockets, barcodes, or remainder marks). Extra components, such as CDs, DVDs, figurines, or access codes are not included. ISBN: 9780230247819 ISBN10: 0230247814 Contributors: Dibeehi, Qaalfa, Shaw, Colin, Walden, Steven,

Title: Customer Experience: Future Trends and Insights
Book Format: Hardcover
ISBN10: 0230247814
EAN: 9780230247819
Genre: BUSINESS & ECONOMICS / Customer Relations
Author: Shaw, C.; Dibeehi, Q.; Walden, S.
Pre-Owned Condition- Pages can include limited notes and highlighting, and the copy can include 'From the library of' labels or previous owner inscriptions. Accessories such as CD, codes, toys, may not be included.

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What is Pre-Owned: Good?

Has been read and shows minimal signs of wear like an owner's inscription or foxing, but no tearing and all pages are present.

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Pre-Owned: Good

A well-cared-for item that has seen limited use but remains in great condition. Item and instructions are complete and included.

What is the Walmart Pre-Owned Program?

See here for additional details & specific condition qualifications.

Why Walmart Pre-Owned?

Trusted sellers & quality items

Each Pre-Owned item listed comes from Walmart’s trusted performance-managed sellers, to ensure you get quality items.

Quality you can afford

Save even more on top brands & your most-loved items.

30-day free returns

Don’t love it? Most items offer a 30-day* free return policy, for added peace of mind.

Sustainability

Shopping Pre-Owned helps in extending the life of an item & reducing waste.

Specifications

Book format

Hardcover

Publication date

September, 2010

Pages

199

Edition

2010

Warranty

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