Birkenstock Unisex Madrid, Sparkling Light Silver, 41 EU, Narrow

Birkenstock Unisex Madrid, Sparkling Light Silver, 41 EU, Narrow

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Birkenstock Unisex Madrid, Sparkling Light Silver, 41 EU, Narrow
Current price is $31.50
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Showing 1-1 of 1 review

Jul 4, 2025
Andrei
1 out of 5 stars review

Just got destroyed after 1 use and delicate washing cycle

I was genuinely excited to try this merino product. When it arrived, I was impressed by how soft and lightweight it felt. However, I was shocked by what happened after the first wash. Despite following the care instructions and using the delicate cycle, the fabric was completely destroyed - please see the photos. One of the sleeves ripped apart entirely. I've never experienced anything like this with any of my other gear, including other merino and technical clothing. I'm extremely disappointed with the quality and durability of this item and, unfortunately, I cannot recommend it. I expect the support team might suggest I did something wrong or that this result is unusual—but I've washed plenty of similar items before, and nothing like this has ever happened.

International review
Review from Smartwool CA EN
Helpful?5A3AOVBM399T5004839811
reply from Supplier Response

Thank you for sharing your experience with us. We want to let you know that this issue is definitely out of the norm for Smartwool. We are committed to making this right. All of our products are backed by our Go Far. Feel Good.â„¢ Guarantee, which you can learn more about here: https://www.smartwool.com/discover/smartwool-guarantee.html