Warranty information
Your Dog & Bone products are warranted for 12 months from original date of purchase. If a material or workmanship defect arises and a valid claim is received within the Warranty Period, Dog & Bone will replace the case or accessory only. Warranty validation includes the steps of registering your purchase, watching various informative videos, and filling out a questionnaire thereafter. Dog & Bone cannot be held liable for damages to personal property due to misuse or improper care and maintenance of case and Membrane. Dog & Bone (“Company”) warranty obligations for the Company product(s) you have just purchased (“Product”) are limited to the terms set forth in this document as well those set forth in the Warranty section of the company website. Company warrants: (i) if the Guidelines for Appropriate Use (GAU) are followed the Product will perform substantially in accordance to the specifications furnished by Company; and further warrants: (ii) the Product against substantial defects in materials and workmanship under normal use for a period one (1) year from the date of original purchase (“Limited Warranty”). This limited warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original sales retailer or Company website and On-line affirmation of the GAU is required for warranty validation and service. This limited warranty does not cover products purchased through non-authorized dealers and/or online auction websites. Non-authorized dealer receipts and/or online sales auction confirmations are NOT accepted for warranty verification. Warranty claims must be made directly to the Company. Exclusions and Limitations Company’s limited warranty applies only to the Product. The warranty does not apply to any non-Company product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, normal wear and tear excepted, in accordance with written use instructions provided with the Product in writing and through hyperlink to the GAU instructions provided in the Warranty section of the company website. This warranty does not apply to damage caused by accident, abuse, misuse, acts of God, or modification of the Product.
