Supply Chain Performance Measurement (Paperback)

Supply chain management has evolved historically from the use of management accounting techniques to measure the performance of organization's supply chain performance, to modest use of Key Performance Indicators to the current trend where supply chain managers use various mathematical models. This book analyses in detail the traditional Supply Chain Management techniques versus the modern Supply Chain Management techniques and introduces a new measurement platform that uses life skills as a measurement index.Life skills training is combined with emotional intelligence systems to be incorporated and used together with other available systems. This new approach does not replace the existing systems but complements them to enhance effectiveness and efficiency in the field of employee well-being and welfare which inevitably affect their performance while performing supply chain management duties. This new approach enhances mutual relationships between the supply chain department and other department in an organization setting to promote effective communication which is vital in the current world economy characterized by global procurement, international sourcing and cross border trade