LG LUDP8908SN built in dishwasher

A couple of years ago, my husband and I downsized and sold the home we raised our children in. We moved to a warmer climate and bought a condo half the size of the place we called home for over 30 years. The condo came with a perfectly working, somewhat updated dishwasher. The first time we ran a load of dishes, it sounded like jetliner engine and a locomotive all rolled into one. We knew right away that our first purchase had to be the Quietest dishwasher available. After some research, my hubby said 'Get this LG' and boom, quick online order and viola' peace and quiet in our 890 sq ft retirement nest. Thank-you LG, oh and the dishes are really clean too and I keep track of everything through the online app. Great convenience and efficiency is our new Quiet dishwasher.

The lower basket does not stay open during loading; the door lock is ha4d to engage and often playing with the catch is necessary. Both are very annoying. Can anyone address these problems?