Pre-Owned BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns (Paperback) 1936268353 9781936268351
Pre-Owned BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns (Paperback) 1936268353 9781936268351
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Pre-Owned BIFF: Quick Responses to High Conflict People, Their Hostile Emails, Personal Attacks and Social Media Meltdowns (Paperback) 1936268353 9781936268351

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Pre-Owned: Good
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Key item features

  • Conflict Resolution: Offers strategies for responding to hostile emails, personal attacks, and social media meltdowns from high-conflict individuals.
  • BIFF Method: Provides over 20 examples of "Brief, Informative, Friendly, and Firm" responses applicable to various life situations.
  • Authoritative Content: Written by Bill Eddy, focusing on business communication within the BUSINESS & ECONOMICS genre.
  • Physical Characteristics: A pre-owned, good condition trade paperback with 158 pages, featuring black and white illustrations.
  • Pre-owned Condition: May contain limited notes, highlighting, "From the library of" labels, or previous owner inscriptions; accessories like CDs or codes are not included.
  • Publication Details: Identified by ISBN10: 1936268353 and EAN: 9781936268351, published in English.
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Pre-Owned: Good

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Columbus, 43215
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What is Pre-Owned: Good?

Has been read and shows minimal signs of wear like an owner's inscription or foxing, but no tearing and all pages are present.

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