QuietCool Timer Control Kit for Single Speed Whole House Fan Models | IT-KIT-1

This is my second pair of these boots, and I think they are wonderful and essential to keep feet dry when spending hours in a muddy greenhouse. I have a tall pair for winter and this shorter pair for warmer months. The first pair developed a leak around a defect after about 8 months. So I went through the Bogs customer service process, which is really one of the best I've encountered. It's all available online (although I'm sure one could do it on the phone, also) and easy and well organized. You answer a couple of questions, upload pictures of your receipt and the damaged area if you have these, and that's it! I imagine there are cases where you have to return the defective boots, but I did not have to and this process seems deigned to avoid that if it's possible--removing the carbon footprint and inconvenience of doing so. Of course I'd prefer it if the boots were always perfect--but at least if they can't be, the return process can be perfect!

My husband LOVES these boots. They are the 1st pair of barn boots he's ever had that stand up on their own and don't collapse when trying to put them on and the hand holds are great. The the chunky above the heel plate makes getting them off. Comfortable, warm, amazingly thoughtful design - he will never wear another brand of outdoor, rugged boots.