Greenworks 24V 330 CFM 100 mph Cordless Leaf Blower with 2.0 Ah Battery and Charger, 2403502AZ

Hello charles. We are sorry to hear of the issue you are experiencing. The most common issue related to a unit not starting is the connection or battery charge. If the charge is full, please make sure the battery clicks into place. Intermittent function can occur when the battery has not been correctly seated into the compartment on the tool. We would also like to go over the starting procedure. Before starting the blower ensure the battery is connected, to start the blower squeeze the trigger, the speed is adjusted by the pressure applied to the trigger. We have also shared our video link below to better assist you. The speed settings on a cordless power blower determine the airflow volume and velocity produced by the blower. These settings allow users to adjust the power to suit different tasks.Generally, lower speeds are best for light-duty tasks like blowing leaves off flower beds or clearing dust from a garage. Using lower settings also helps preserve battery power. Higher speed settings are for heavier tasks like blowing wet leaves, clearing debris, or quickly sweeping larger areas. Some models have turbo boost modes, which offer maximum power only while you’re pulling a trigger (this is helpful for stuck-on debris, like a few wet leaves at the bottom of a pile of dry leaves). To extend your run time, try using the blower setting on a lower speed when high speed is not a requirement, as blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Alternatively additional batteries can be purchased to extend the run time. This unit is compatible with Greenworks 24V batteries; please keep in mind, the higher the ampere-hour (AH) rating is, the longer the run time will be. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We are here to help. Starting and Stopping the Blower (https://youtu.be/JHRTnoqhgHc?t=108)

Hello Daniel. Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this blower. To extend your run time, try using it on a lower speed when high speed is not a requirement. When used at high speed, approximately 10 minutes in this blower is an average run time for the supplied 2.0AH battery as this unit does draw quite a bit of power on high, however, the run time can be extended by using it at a lower speed. Alternatively, additional batteries can be purchased to extend the run time. This unit is compatible with Greenworks 24V batteries. The higher the ampere-hour (AH) rating is, the longer the run time will be. We hope the above information has been helpful. If you have any questions or concerns, please contact us through live chat direct on our site (www.greenworkstools.com) or by phone at 1-888-909-6757. We’re here to help.