Pon Living Furniture Inc Manual Rivet Decorated Leather Reclining 3-Seats Sofa

I PURCHASED A RECLINER/SOFA FROM PON LIVING LAS APRIL/2024 WITH WARRATY AND ALL AND I PAID OVER $1000, THE MAIN REASON I PUT THE WARRANTY WAS BECAUSE THE KIND OF "LEATHER" IT HAS. 4 OR 5 MONTH LATER I NOTICED IT WAS RIPPING OFF FROM THE STITCHES, I CALLED THE INSURANCE "ALL STATE", THEY TOLD ME TO CALL THE MANUFACTURER, AND THE MANUFACTURER KNOWN AS "MR JAY" TOLD ME TO SEND HIM SOME PICTURES OF THE DAMAGED AREA, I DID AND I SENT HIM ANITHER EMAIL THE FOLLOWING DAY FOR A FOLLOW UP, I NEVER HEARD FROM HIM OR ANYBODY ELSE EVER AGAIN, I CALLED THE INSURANCE "ALL STATE" AND THEY MADE UP ANOTHER EXCUSE NOT TO DO ANYTHING ABOUT IT, THEY TOLD ME "AFTER 3 TIMES" THAT I ALREADY HAVE SPOKEN TO THEM, SUDDENLY THEY COULDN'T TALK TO ME BECAUSE THEY SAID MY HOME ADDRES DOES NOT MATCH WITH WHAT THEY HAD IN THE SYSTEM, WHICH IS A LIE BECAUSE I MADE THE PUCHASED OF EVERYTHING TOGETHER AT WALMART.COM AND THEY HAVE MY ADDRESS WHICH IT HASN'T CHANCED FOR THE LAST 5 YEARS. I STARTED CALLING WALMART.COM AND I SPOKE TO THEM MANY TIMES, TWO OF THOSE TIMES WAS WITH DIFFERENT SUPERVISORS MS ZERIN %26 MR JOSEPH AND NON OF THEM DID ANYTHING OTHER THAN LIED TO GET RID OF ME, FINALLY I CALLED AGAIN, IT HAS BEEN 2 MONTH SINCE ALL THIS STARTED, WE ARE NOW AT THE END OF 11/2024 AND I GOT TO TALK TO A CUSTOMER SERVICE NAMED "NOVEMBER AND I WAS SURPRISED THAT SHE DID WHAT THOSE TWO "SUPERVISORS COULDN'T AND THAT WAS TO MAKE AN APPOINTMENT FOR A PICK UP AND THE TRUCK DRIVER ALREADY CALLED ME. IT'S SUPPOSE TO HAPPEN THIS COMING WEEK "HOPEFULLY" THIS TIME IS TRUE. DO NOT BUY ANYTHING FROM THIS SCAM ARTISTS, IT IS REALLY A SHAME BECAUSE I WOULD HAVE WANTED THEM TO FIX IT SO I CAN KEEP IT, I REALLY LOVE IT😔