ArtToFrames 9x24 inch Distressed White Picture Frame, White Wood Poster Frame (4484)

All 4 frames I received were very nice and I was pleased as a first-time customer. The only issue I had was that I was under the impression that my 12x8 photo would be entirely visible in the frame (the product description alludes to this) but because of the lip that holds the glass, about 1/4 inch of my photos were not visible. Also, the inside dimensions of the frame were 12 1/4 x 8 1/4 so there was room to slide my photo around and I had to tape it in place. Since I wanted more of my photo to be seen, this extra space came in handy. The parts of my photos that got cropped by the glass rim were essential parts of my photograph (i.e. birds tail almost got cut out of view). I realize a solution going forward is to leave more space when taking my photos but I prefer not to do that. Also, when I added the photo to the frame in your website, as if I was going to purchase the frame AND the photo, it showed the photo as I thought it would turn out - the birds tail was just as I would have liked it to look. So I'm just bummed that it didn't turn out this way, especially because I am using these frames/photos for a contest!