Discipline and Governmentality at Work : Making the Subject and Subjectivity in Modern Tertiary Labour (Paperback)

How we know ourselves, how we are known by the institutions in which we work, and how we are known by our co-workers and our families is increasingly affected in a constantly changing network of technologies and strategies. In the workplace, these technological forms are lashed together into systems and strategies that reflect a form of rationality How we know ourselves, how we are known by the institutions in which we work, and how we are known by our co-workers and our families is increasingly affected in a constantly changing network of technologies and strategies. In the workplace, these technological forms are lashed together into systems and strategies that reflect a form of rationality and allow norms to arise seeing, representing, and knowing work and workers. These norms and forms produce distinctly modern forms of subjectivity, 'truth', and power to make workers into subjects. Tertiary (service) labor is the fastest growing form of paid work in the economic catchment of the West. Mediation of labor through computers and telecommunication is also increasing at a remarkable rate. Nonetheless, there are few detailed analyses of subjectivity in technology-mediated tertiary labor. Drawn from ethnographic research using post-structural analytics, this book describes how a collection of technologies is taken up in a common f