Warranty information
Limited Warranty TIE DOWN ENGINEERING Inc (“TIE DOWN") warrants its products to be free from defects in material and workmanship for one
year from date of delivery to the original purchaser when properly installed, used and maintained by the purchaser.
This warranty does not apply to damage or loss caused by any or all of the following circumstances or conditions:
• Damage caused during installation.
• Parts, accessories, materials or components used with or replacing any TIE DOWN braking system not obtained from or approved in
writing by TIE DOWN.
• Misapplication, misuse and failure to follow the directions or observe cautions and warnings on installation,operation, application,
inspection or maintenance specified in any TIE DOWN quotation, acknowledgement, sales literature, specification sheet or installation
instruction and service manual ("applicable literature").
• Use of product in any other application other than those described in TIE DOWN’s product information materials.
If any TIE DOWN products are found upon TIE DOWN's examination to have been defective when supplied, TIE DOWN will either: credit the
purchaser's account for the purchase price of the TIE DOWN product; replace the TIE DOWN product; or repair the product. TIE DOWN has sole
discretion in choosing which option to provide. For this LIMITED WARRANTY to apply, TIE DOWN must receive notice of the alleged defect within 30
days of either the discovery of the alleged defect or the expiration of the warranty period, whichever is earlier. Any claim not made within this
period shall conclusively be deemed waived.
If requested by TIE DOWN, purchaser shall return the alleged defective product to TIE DOWN for examination at purchasers expense. TIE DOWN will
not pay for expenses incurred in returning a product to TIE DOWN without TIE DOWN's prior written authority. TIE DOWN shall not be liable for any
other expenses purchaser incurs to remedy any defect. Purchasers waive subrogation on all claims under any insurance.
Limitation of Liability: It is expressly agreed that the liability of TIE DOWN is limited and TIE DOWN does not function as an insurer. THE REMEDIES
SET FORTH IN THIS WARRANTY SHALL CONSTITUTE THE EXCLUSIVE REMEDIES AVAILABLE TO THE PURCHASER OR USER AND ARE IN LIEU OF ALL
OTHER REMEDIES, EXPRESS OR IMPLIED. THE LIABILITY OF TIE DOWN, WHETHER IN CONTRACT, IN TORT, UNDER ANY WARRANTY OR OTHERWISE,
SHALL NOT EXCEED THE PURCHASE PRICE OF THE PARTICULAR PRODUCT MANUFACTURED, SOLD OR SUPPLIED BY TIE DOWN.
To Obtain Technical Assistance: To enable TIE DOWN to respond to a request for assistance or evaluation of customer or user operating difficulty,
please provide at a minimum the following information by calling 404-344-0000:
• Model number, serial number and all other data on the specific component which appears to be involved in the difficulty.
• The date and from whom you purchased your TIE DOWN product.
• State your difficulty, being sure to mention at least the following: Application, Nature of load involved, and Weight of the load.
Please be aware that the warranty terms on items offered for sale by third party Marketplace sellers may differ from those displayed in this section (if any). To confirm warranty terms on an item offered for sale by a third party Marketplace seller, please use the 'Contact seller' feature on the third party Marketplace seller's information page and request the item's warranty terms prior to purchase.
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