Homfa King Size Storage Bed, 4 Drawers Vevlet Platform Bed Frame with Adjustable Upholstered Headboard, Creamy White

I just want to say that Walmart and the seller, Luosi Ge, provide exceptional customer service in an unfortunately bad FedEx delivery situation and I really appreciate all their help. I ordered this beautiful bed as a surprise for my parents and FedEx left my package at a dangerously steep angle against my garage door that actually could have damaged the garage door. In addition, it was pouring rain and FedEx in its delivery, damaged the box (it was completely broken at the bottom) with the bed parts falling out of the box completely. The bed parts were getting soaked and were clearly dragged against the cement driveway as the fabric of the headboard was dirtied and ripped. Mind you, I actually had my main front door open the entire time with the glass door shut, so FedEx could have very easily knocked on my door to at least make me aware that the package was delivered rather than leave it in the condition it was. This was a HEAVY box, too heavy for 1 person to move alone. All that being said, I was pretty frustrated that FedEx ruined the bed when I was on a time deadline and the bed was a surprise gift. I promptly reached out to Walmart (Rodrigo assisted me) and the seller, Luosi Ge, and both were exceptionally helpful and extremely approachable, receptive and fast to reply. Luosi replied the following morning and gave me multiple helpful options to mitigate the situation. Obviously, the seller has no control over FedEx’s delivery handling as they are a 3rd party and it was not the Seller’s fault that my package was delivered so inconsiderately and incompetently. Yet the Seller helped me nonetheless. I REALLY appreciate Luosi Ge’s help. 100/10 customer service. Thank you so much!!! I would buy from this Seller again based alone on my excellent customer service experience. I hope this is helpful! I did not assemble the bed as it is unfortunately severely damaged (FedEx’s fault), but I can tell that the bed would be beautiful with a comfortable and homey, soft felt texture. I appreciated receiving all parts of my bed in one day and earlier than expected (although sad that the delivery guys butchered the early arrival) and I plan to purchase from this Seller again. Thanks so much for helping to turn a bad situation right!!!

super easy to assemble and the quality of the frame is wonderful. my only complaint is that the drawers underneath don't have tracks they attach to and are free floating. other than that it's perfect and worth the purchase