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Hero image 0 of Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers, (Hardcover), 0 of 1

Mario Kossmann

Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers, (Hardcover)

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Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers, (Hardcover)
Author: Routledge
ISBN: 9780754647256
Format: Hardcover
Publication Date: 2006-06-28
Page Count: 208

Specs

Manual & guide type
Instruction Manual
Book format
Hardcover
Edition
1
Pages
208
Language
English
Brand
Mario Kossmann

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Delivering Excellent Service Quality in Aviation is essential for those service providers that are not yet systematically managing their service quality, offering them a step-by-step and easy to understand framework they can follow. In addition, those service providers that are already proactively managing their service quality can easily adapt the framework to complement their current way of controlling it.

Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers, (Hardcover)
Author: Routledge
ISBN: 9780754647256
Format: Hardcover
Publication Date: 2006-06-28
Page Count: 208

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Manual & guide type

Instruction Manual

Book format

Hardcover

Edition

Pages

208

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Delivering Excellent Service Quality in Aviation: A Practical Guide for Internal and External Service Providers, (Hardcover)

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