Kohler 3597-96 KOHLER K- San Raphael Comfort Height Pressure IIte 1.0 GPF Elongated Toilet, Biscuit
Kohler 3597-96 KOHLER K- San Raphael Comfort Height Pressure IIte 1.0 GPF Elongated Toilet, Biscuit
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Kohler 3597-96 KOHLER K- San Raphael Comfort Height Pressure IIte 1.0 GPF Elongated Toilet, Biscuit

|5 ratings

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KHR K-3597-96 San Raphael Comfort 1-Piece Elongated 1.0 gpf Toilet Biscuit
Current price is $1,402.42
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Showing 1-3 of 5 reviews

Feb 1, 2022
GALE
5 out of 5 stars review

Seller Verified Purchase

COMFORT ANS EASE!!!

only brand with the grey color and features I need with efficiency and comfort.

Review from kohler.com
Helpful?3XQCYS4NQ6QQ20774368
Jul 14, 2020
JosephV
2 out of 5 stars review

2.0 gpf after two flushes!

We have owned the San Raphael model for at least 5 years but just replaced it with a competitor's 1.2 gpf toilet. Despite calls to Kohler, adjustments to the flush mechanism and even replacement of the flush valve, this toilet would never empty the bowl in a single flush. Great design -- poor performance.

Review from kohler.com
Helpful?3XQCYS4NQ6QQ20774368
reply from Supplier Response

JosephV, my name is Jessica with Kohler Customer Service. I am sorry to hear your Santa Rosa toilet is not functioning as it should. This is nothing you should expect when you choose Kohler. We would like to hear more about your experience with this toilet, please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.

Jan 26, 2023
JLE
1 out of 5 stars review

Seller Verified Purchase

Expensive Toilet requires Cleaning of toilet after EVERY Flush

The flush is so weak that we have to clean the toilet after EVERY flush. Thankful we have a separate bidet. Super loud flush, and then the water trickles into the toilet. Most of the inside of the toilet bowl are untouched by water. Expected better for an expensive toilet. Our cheapest toilet from 20 years ago flushes better.

Review from kohler.com
Helpful?3XQCYS4NQ6QQ20774368
reply from Supplier Response

JLE, my name is Jessica with Kohler Customer Service. I am sorry to hear of the poor flush you are experiencing with your San Raphael toilet. This model is a pressure assisted toilet which is equipped with a Sloan Pressure Vessel. Please ensure the supply stop is open all of the way and that the plunger arm is activating or attempting to activate the actuator when the trip lever is pushed. If the plunger arm is not activating or attempting to activate, please adjust the gap between the actuator and the plunger arm to approximately 1/16"-1/8". If the plunger arm is activating or attempting to activate the actuator when the trip lever is pushed, please reach out to Sloan Customer Service at 1-800-533-3450. If we may further assist in any way, please contact our Customer Service team at 1-800-456-4537. We are here to help. - Jessica P. Kohler Customer Service.