BFQN Odorless Aged Garlic Extract Softgels – 300 Softgels, Apple Cider Vinegar Gummies, 60 Gummies

Hello Elizabeth! Thank you for your honest feedback — we truly appreciate you taking the time to share your experience, and we sincerely apologize for the frustration caused by the shipping delay. Please allow us to clarify the potency labeling on our product. You are right to pay close attention to it. The 7,500 mg displayed on the front of the package refers to the raw herb equivalent, not the weight of the softgel itself. Our garlic extract is made using a 15:1 concentration process, meaning that 15 mg of raw aged garlic is carefully concentrated into 1 mg of extract. Therefore, each 500 mg softgel is equivalent to 7,500 mg of raw aged garlic (500 mg × 15 = 7,500 mg). This is a standard and scientifically accepted way of expressing potency for concentrated herbal extracts, allowing you to get the benefits of a high amount of raw garlic in a small, easy-to-swallow softgel. We are sorry this was not made clearer on our packaging, and we take full responsibility for the confusion. Your feedback is helping us improve how we communicate with our customers. In addition, we have heard your concerns about shipping speed. We are happy to share that we have now fully upgraded our fulfillment process to Fulfilled by Walmart. This means your future orders will be shipped directly from Walmart's fulfillment centers, resulting in significantly faster processing and delivery times. We truly value your business and would love the opportunity to serve you better. If you are open to it, please consider giving us another chance — we are confident you will see a big improvement. Thank you again for helping us get better.