Fortinet FortiCare 24x7 Comprehensive Support - Extended service agreement (renewal) - advance parts replacement - 3 years - shipment - response time:

- FORTINET FortiGate- 3 Year 24x7 FortiCare Contract (FC- G- - The 24x7 FortiCare Contract includes 24x7 Comprehensive Support, Advanced Hardware Replacement (NBD), Firmware and Upgrades, and Application Control. - FortiCare 24x7 Service includes access to technical support on a basis as well as an advanced replacement service for hardware failures. - This service provides the assurance of around-the-clock coverage and fast turnaround for replacement of defective hardware. - All FortiCare Support Services include: firmware upgrades, access to the support portal and associated technical resources, reporting on technical incidents (via the web, chat, and telephone), as well as a hardware return option